TESSA SCISSORHANDS LLC PRIVACY POLICY

Effective Date: 10/01/2020

At Tessa Scissorhands LLC (the "Company", "we", "us", or "our"), we respect and protect the privacy of our customers and those who use our website. The following Privacy Policy provides details about how your personal information is collected and used.

1. INFORMATION WE COLLECT

We collect personal information when you provide it to us, such as when you book an appointment, complete a customer survey, or interact with us. This information may include:

• Your name, address, email address, and phone number

• Details of the service you have requested

• Payment information

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

• Provide and deliver the services you request

• Send you transaction information, including confirmations, receipts, technical notices, updates, security alerts, and support and administrative messages

• Respond to your comments, questions, and requests, and provide customer service

3. SECURITY

We employ industry-standard security measures designed to protect the security of all personal information in our possession. However, no method of transmitting or storing electronic data is ever completely secure, and we cannot guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this policy.

4. COOKIES

We use cookies to provide a personalized experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

5. THIRD PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

6. CHANGES TO PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

7. CONTACT US

If you have questions or concerns about this privacy policy, you can contact us at:

Tessa Scissorhands LLC

tessa@tessascissorhands.com

4804420619

Thank you for choosing Tessa Scissorhands LLC. We look forward to serving you.